VoIP increasingly is becoming accepted as a mainstream alternative to traditional telephony. With the quality and reliability issues solved, businesses, as well as state and federal government agencies, are drawn to its low cost and advanced functions — such as unified communications and collaborative conferencing.

+ The US Department of Defense has contracted Nortel Networks to the tidy tune of $20 million, to help migrate to a private VoIP based telephone system. -don’t kid yourself that VoIP is a passing fad.